Farang I.T. Proactive Maintenance Program

Checking and maintaining the integrity of your systems as much as possible at a convenient time reduces the chance of unexpected and untimely failure. Quite often an organisation with a rigorous maintenance program will see many years pass without experiencing any downtime whatsoever.

When you get weary of your I.T. systems failing at the worst possible time,
contact us to arrange a free inspection, recommendation and quote.

Below is a comprehensive list of duties, of which, some or all may be relevant to your organisation. Of course the vast majority of tasks in this list do not apply to the home computer. However, if you rely on your computer, even if it's just to keep in touch with the folks back home, you want it to be as reliable as possible, right?

Many of the tasks can be performed after hours, from a remote workstation. With no disruption to your business day.

• Workstations laptops & desktops
  • Hard drive capacity check
  • Remove redundant temporary and deleted files
  • Check for spyware
  • Apply security updates
  • Patch managment
  • AntiVirus management
  • PST File Settings
  • Defragmentation of hard drives
  • Check hard drives for bad clusters and other errors
  • Network Settings
  • Monitor reboot schedule
  • Bios updates
  • Test U.P.S.
  •  
• Servers
  • Defragmentation of hard drives
  • Hard drive capacity check
  • Check hard drives for bad clusters and other errors
  • Remove redundant temporary and deleted files
  • Create logon scripts
  • Monitoring of backups
  • Disaster recovery planning and testing
  • Inspection of system, application and security event logs
  • Configure WSUS server
  • Software licensing
  • Performance monitoring
  • Configure remote monitoring
  • Configure remote access
  • Check DHCP reservations and leases, clean if necessary
  • Check print server for redundant printers
  • TCP/IP settings
  • Apply emergency security updates
  • Patch Management
  • Antivirus Management
  • Create and apply GPO's where necessary
  • Configure security GPO's ie password age, history etc
  • Monitor reboot schedule
  • Bios updates
  • Test U.P.S.
  •  
• Network
  • Check cabling
  • Check Hubs/switches for utilization and bad ports
  • Check DNS server resolution
  • Check WINS if applicable
  • Audit of software on network
  • Test U.P.S.
  • Audit of hardware on network-:
    • Computer name
    • IP Address
    • User Name
    • Operating System
    • Service Pack
    • CPU Speed
    • Memory Size
    • NAS Free Space
    •  
• Internet & Email
  • Check Public Folder permissions
  • Clean up Distribution Lists
  • Check badmail, outbox queues etc
  • Check internet logs
  • Configure firewall
  •  
• Virus Protection
  • Monitoring of Antivirus updates
  • Emergency deployment of Antivirus updates
  • Configure automated virus scans
  •  
• User Account Management
  • Maintain user accounts
  • Check permissions on home / data drives
  • Check roaming profiles
  •  
• Printers
  • Update firmware
  • Create DHCP reservations
  • Change hostnames
  • Check spooler files
  • Create security permissions
  • Create priorities if necessary
  • Check virtual printers if any
  • Check shared desktop fax if any
  •  
• Backup Systems
  • Monitoring of backup logs
  • Clean tape drive heads
  • Monitor ongoing suitablity of existing
    • data recovery
    • system recovery
    • disaster recovery solutions
•  
• Report status/action of all the above and recommendations
•